Privacy Policy

1. Introduction

At Mukut Wala Exports, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from mukutwala.com.

2. Information We Collect

• Personal Information: Name, email, phone number, billing and shipping address when you place an order
• Payment Information: Processed securely via third-party gateways; we do not store card details on our servers
• Device & Usage Data: IP address, browser type, pages visited, and time on site via cookies and analytics

3. How We Use Your Information

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to customer service queries
• Improve our website and product offerings
• Send promotional communications (only if you have opted in)

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Shipping and logistics partners to fulfil your order
• Payment gateway providers for secure transaction processing
• Analytics providers (such as Google Analytics) to understand website usage

5. Cookies

Our website uses cookies to enhance your experience and analyse traffic. You can disable cookies through your browser settings; however, some features may not function properly without them.

6. Data Security

We implement reasonable technical and organisational measures to protect your personal information. However, no method of Internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website constitutes acceptance of the revised policy.

9. Contact

For privacy-related queries, contact us at +91 94122 26355 or via mukutwala.com/contact-us.